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Moneybookers is an e-wallet used to send and receive funds online in real time
for merchants and private account holders. Moneybookers is available in 8 languages,
it has over 1.5 million users, it accepts 27 currencies, and provides global customer
service lines. Moneybookers also provides auction tools, mass payments, escrow
payments, standing orders, and mobile phone functions.
URL
www.Moneybookers.com
Fees
Registration: free
Deposit Money From Bank: free
Deposit Money From Credit Card: 2.5%
Send Money: 1% (up to € 0.50 or equivalent)
Receive Money: free
Request Money: free
Withdraw Money To Bank: € 1.80 flat fee or equivalent
Withdraw Money via Check: € 3.50 flat fee or equivalent
How to Open an Account
1. Go to Moneybookers website and click on Register
2. Fill in the registration form
3. You will receive a confirmation e-mail to the address you entered. In this
message you will find a 16-digit verification code.
4. Copy the code and enter in the appropriate field on the website to verify
your e-mail address.
5. To fund your account go to My Account and select Upload Funds
Deposit Options
Accounts can be funded using bank transfer or credit card.
Some local payment methods are also supported.
Withdrawal Options
Funds can be withdrawn to a bank account.
The residents of the following countries can request a check: Australia, Austria,
Belgium, Canada, Czech Republic, Denmark, Finland, France, Greece, Hungary,
Iceland, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New
Zealand, Norway, Poland, Portugal, Slovakia, South Korea, Spain, Sweden, Switzerland,
Turkey, United Kingdom and United States.
Transfer Options
Transfer funds to merchants, other account holders, or non-account holders.
Currency Options
Euro, British Pound, Bulgarian Lev, U.S. Dollar, Australian Dollar, Canadian
Dollar, Czech Koruna, Danish Krone, Estonian Koruna, Hong Kong Dollar, Hungarian
Forint, Israeli Shekel, Japanese Yen, Latvia Lat, Malaysian Ringgit, New Taiwan
Dollar, New Zealand Dollar, Norwegian Krone, Polish Zloty, Singapore Dollar,
Slovakian Koruna, Slovenian Tollar, South-African rand, South-Korean won, Swedish
Krona, Swiss Franc and Thailand Baht.
Language Options
Moneybookers service is available in English, German, French, Spanish, Italian,
Polish, Greek, and Romanian.
Details Required During Transactions
Transactions are made in the website, users are required to enter only an e-mail
address.
Company Info
Moneybookers Ltd.
C3 Cairngorm House
Meridian Gate
203 Marsh Wall
London E14 9YT
United Kingdom
Regulation
Moneybookers Ltd. is authorized and regulated by the Financial Services Authority
of the United Kingdom (FSA).
Support
Customer service lines
UK: 0905 848 0011 (calls cost 25p / minute)
International: +44 709 204 2000 (Monday - Friday 9am - 6pm UK time)
Email: service@moneybookers.com.
Fax numbers
UK: 0709 204 2001
USA: 509 271 5556
Germany: 030 6908 8436
Netherlands: 020 524 8418
France: 01 5301 0809
International: +1 509 271 5556 / +44 709 204 2001
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